Have been a few times with family for occasions, concerts, events. I don't gamble so if you're looking for any info on that, check out another review. That day two other people lost thier money too. If this is true why do they still have the redeeming machine. During this time EVERY PERSON helping kept saying 'This happens ALL the time'. If when this person had to go to a CASHIER instead of a redeeming machine security could have stop him and get my money back. BUT the casino couldn't tell if that's what happened. The way the person got my money was to walk up to a redeeming machine and I guess walked out. How is that possible in a place where cameras are all over the place. All they have was he wore purple shirt and short blond hair. With all the cameras I thought it would be easy. At first they were trying to find the person. I found an employee and told her she got security and it all started. When I came back my $160.00 was gone out of the machine. Thinking I'm close to it (20ft) gone only 3-4 min. I was playing a penny machine and needed to use the bathroom. BIG PROBLEM AT NORTHERN QUEST! First I know you should never leave a machine with money in it.
